People are complex. It’s important to remember that the whole person shows up at work. The head, the heart and the briefcase.

When you think about evaluating someone to determine where they will be most effective in an organization, leaders and hiring managers are very quick to look at the knowledge, skills and experience someone brings to the job. This model represents that as the briefcase. We typically look at someone’s resume to find out about these things, and we dig a bit further in an in-person interview. The briefcase changes over time based upon what skills and experience a person gains.

The heart represents things like values and interests that someone has. What are they passionate about? Will they be a good fit for our company culture? The heart is fluid because it is impacted by things that change over the course of a person’s life and career. Organizations may or may not spend time understanding the heart in interviews or throughout their career.

The head represents a person’s innate drives and cognitive abilities. These things tend to remain stable once someone matures. Your behavioral drives and the rate at which you learn new things stay constant. And this is where The Predictive Index can provide data to help you evaluate these critical aspects of a person.

You can find out about those things using two assessments offered by The Predictive Index. The PI Behavioral Assessment measures behavioral drives, and the PI Cognitive Assessment measures cognitive ability. The combination of the two provides valuable data and insight that can help to predict someone’s behavior. When used together, these two assessments are powerful indicators of job success – in fact, research shows that the combination of the two increases predictability of success in role by more than 60%.